In this technological age, digitalization has become a major part of organizations. From security to efficiency, technology caters it all and therefore, enterprises look for software/hardware solutions that can get them ahead in the game. One such solution is MSP (Managed Service Provider). 

In simple terms, MSP is a company that acts as your organization’s partner to ensure that applications and software infrastructure are running efficiently and accurately so as to support your business goals. A managed service provider monitors your network remotely and ensures that your company data is secure which allows it to find and fix potential problems in your applications before they impact you or your consumers.

Since the last decade, a shift in organizational trends has been observed and now we see Small and Medium Enterprises more than large organizations. An MSP is more of an enabler for SMEs than Large Enterprises mainly because of the fact that SMEs are often built with a limited budget and resources. In such cases, hiring an MSP is a great idea to offer outsourced services without you having to hire full-time resources.

Benefits of MSPs:

Be it a small entrepreneurial venture or an established large organization, MSP brings valuable benefits for all. Let’s discuss a few:

Proactive Approach 

Recent research by IBM shows that small and medium businesses are being hit by 62% of overall cyberattacks! As scary as this sounds, enterprises don’t have many facilities to recover from these attacks. This is where MSPs come in: a managed service provider takes a proactive approach to provide security which results in the prevention of cyberattacks and thus helps in preventing costly downtime. MSPs carry out remote monitoring and management which allows them to detect issues quickly so they quickly resolve the problem while backing up the data continuously.

Wide Array of Expertise

From hiring to training a new resource, the entire process isn’t as easy as it may sound. Not only is it very time consuming but also expensive for enterprises to hire full-time resource holding specialization in one single domain. Managed Service Providers particularly provide a full team of experienced IT staff to the businesses. Thus organizations get to have broad expertise without having to pay full-time employees.  

Regulatory Compliance 

Be it small or large, every enterprise is required to abide by legal rules and regulations. These regulations range from keeping consumer data private to following all law acts legible in the domain country. Here, again, MSP comes to the rescue as they can help your company staff understand how these laws and regulations actually affect you. They also offer services for your organization to stay in compliance and abide by the applied laws.

Hardware/Software Failure

Slow systems, network downtime, software issues, hardware failure, and security breaches – these are some of the concerns that your organization may face in the digital era. A managed service provider fixes all these issues way before they pose a bigger problem.


To make the most out of your managed services, it is important to choose the service provider according to your specific requirements and let MSPs take up your IT functions as a 3rd party vendor so you can focus on your business goals instead of having to worry for the IT infrastructure.

IntelligentIT is here to help. Contact us to start your IT Transformation today!